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FAQ

ADVANCE BOOKING

The easiest way to book tickets is online 24 hours a day. Online bookings must be completed at least 2 hours prior to the performance time. The onsite box office is open from 10.30am on each performance day.

Standby tickets are available at the main ticket office from 15 minutes before each performance, subject to availability at that time. We advise advance booking as some performances especially weekend shows get very busy, standby queues can be lengthy and tickets are not always available.

ARRIVING AT THE CIRCUS

Please arrive in plenty of time as the performance will always start on time. The box office opens 45 minutes before the performance for online ticket collection and 15 minutes before the performance for the purchase of standby tickets. The doors to the Big Top open 30 minutes before each performance. Please leave enough time to park and allow upto 15 minutes if you need to purchase standby tickets.

BABIES

Babies 23 months and under may be admitted free of charge with a paid adult ticket if they sit on an adults lap, a maximum of one baby per adult. The baby ticket must be requested at the time of booking the adult ticket. Buggies, pushchairs and car seats are not allowed in the seating areas but may be stored inside the big top at your own risk. Unfortunately we are unable to provide baby changing facilities.

CREDIT & DEBIT CARDS

We accept all major credit and debit cards both online and at the box office.

WHEELCHAIR AND DISABILITY SEATING

We have seating available in all areas for wheelchairs and those with disabilities. Tickets can be booked in the normal way, on arrival at the Circus our staff will allocate you the most appropriate seats. We should be able to seat groups of 4 people or less together however it may be necessary to seat groups of 5 people or more separately - but we will get you as close as possible.

DURATION

Each performance lasts for 2 hours and includes an intermission.

GROUP RATES

We offer discounted rates for groups of 15 or more when booked in advance. Click on http://www.duffyscircus.com/group-booking for the best rates.

INTERVAL

During the interval a range of concessions are available inside the big top. The circus shop stocks a wide range of soft drinks and family size confectionery, candyfloss, popcorn and circus souvenirs. Hot snacks and hot drinks are also available. Souvenir photographs are also available during the intermission.

PRICES

We have many different prices depending on where you sit and how you book. To view all our prices please click on www.duffyscircus.com/prices

REFUNDS

We have a strict policy that once purchased tickets cannot be exchanged or refunded unless a performance is cancelled.

SEATING

For your comfort we offer individual theatre style seating in all areas. We operate a non-reserved seating policy, you're seats will be allocated on arrival at the Big Top. Sideseats are tiered seats located at the side and rear of the Big Top and have a slightly restricted view during some acts due to their location. Grandstand seats are tiered seats in a central location in the Big Top and offer a full view of the Circus ring, some seats may have a restricted view due to interior poles inside the Big Top. Ringide seats are two rows of premier seating, located directly at the Circus ring.

TICKETS

Standby tickets are available at the main ticket office from 15 minutes before each performance, subject to availability at that time. We advise advance booking as some performances especially weekend shows get very busy, standby queues can be lengthy and tickets are not always available.

TICKET COLLECTION (ONLINE BOOKING)

Tickets can only be collected within 45 minutes of the performance you are attending. Unfortunately it is not possible to collect tickets any earlier. You must have the confirmation number present in order to collect tickets.

VISITING THE ZOO

The zoo is open at the end of most performances, for a small fee you may visit the animals where they eat, sleep and live. Due to ground and weather conditions the zoo may not be open at every performance.